Island Logistics from West Palm Beach

Receiving and storage at our staging points, consolidation of orders from several suppliers, packaging and labelling reviewed for the way the load will be handled, palletising measured to the aircraft, the manifest and customs entry, ramp handling at both ends and final delivery to the property, the dock or the site. Where a shipment needs a permit, an inspection or cold storage, that is arranged as part of the mission. One planner stays with it from enquiry to signature.

Often yes, but the last leg decides the plan. Where there is no strip we combine an aircraft into the nearest field with a boat, a seaplane or a helicopter for the final movement and we package the load so it can be handled without equipment if none is available. Access permission, tide, dock condition and who receives the shipment are confirmed before the mission is booked. Where a delivery cannot be made safely we say so and propose an alternative.

We agree a fixed day and a cut off time for orders, receive shipments from your suppliers at our staging point, consolidate and document them as one load and fly the run on the same schedule each week with the same handling agents. Your kitchen, housekeeping and maintenance teams each hold a slot in the load. Capacity is reviewed against the season and additional urgent missions can be added between scheduled runs when something cannot wait.

Dangerous goods, fuels, certain batteries, some chemicals, aerosols and specific building products are restricted or prohibited depending on the aircraft, the operator and the destination. Live animals, firearms and controlled substances have their own rules. Some goods cannot share a cabin with passengers on a combination mission. Tell us what is moving at the enquiry stage and we will confirm what can travel, under what conditions and what documentation is required.

Our logistics desk prepares the manifest and the entry and works with your broker, or ours where you do not have one. Treatment differs by destination and by the nature of the goods, particularly for commercial shipments, yacht stores and construction materials. Clearance usually happens at a private ramp rather than a congested freight terminal and the receiving contact is confirmed by name before departure so nothing waits on the apron for a signature.

Yes, pets travel in the cabin with you. The one thing we ask is that you tell us at the enquiry, with the type of animal and its weight, so the seating and the load plan are right from the start.